Bobs 2024 Build Off Build

[Master Hack]

. I have to assume a “Specialist” makes more than an “Associate

Specialist pays in other great ways! A great title and more responsibilities!

 

[bob58o]

Specialist pays in other great ways! A great title and more responsibilities!

Ya, I think it’s like a dollar more per hour. Plus lead, measure, and sales quotas. The only real plus I see is hopefully it would be full time with guaranteed 40 hours per week, compared to the 22 - 37 hrs I’ve been getting.

I don’t want to be grouped in with lumber and building supplies. Millwork is “grouped” with the departments that have the heavy stuff like shingles and cement. The way the stores runs, I assume my “coverage” spreads to neighboring departments.

I have come to the conclusion that this place is a sh!t show and nobody is on the same page. You can ask 3 people how to do something and get three different answers. Management doesn’t know how to do things and has no idea how associates were trained. People work in departments who can’t be scheduled with the department supervisor.

 

[Master Hack]

What they need is someone to answer the f***ing phone!

 

[bob58o]

I hate the phones so much

“Is my order ready?”

“The notification says it will be delivered tomorrow, is this going to be delivered tomorrow?”

“My Credit Card statement hasn’t been getting mailed to me.”

“My husband drove into the garage door, do you fix garage doors?”

“Online it says NOT available in stores and not available for delivery. Do you have it in stock?”

Me: “Chicago Suburb Home Depot, how can I help you?”
- “I need ink for my X printer.”
Me: “Are you aware you called Home Depot, not Office Depot? We sell spray paint and wrenches, not computers.”

 

[Whitetrashrocker]

What they need is someone to answer the f***ing phone!

Bob is smarter than a rock so. They moved him up the ladder.

 

[Denny]

You’ll keep climbing the ladder there until you outsmart the wrong person and they get but hurt. I shop at Lowe’s which is just as bad.

 

[bob58o]

I don’t really like dealing with everybody I have to deal with at the service desk. Like 4 or 5 Assistant Managers from Operations to Customer Service, supervisors from 3 different departments besides my own. What I dislike the most is all the flippin beeping at the desk. Alarms, phones, mobile devices, register scanners, fork lifts… might be my neuro diversion showing with audio overstimulation.

In millworks, I think it’s just me for the most part. I can only outsmart myself, the customers, or the vendors. I’m not really a salesperson tho. I don’t like selling people anything. I’m shocked at the prices people pay for tools. In my head, I’m thinking Harbor Freight is like three stores down the street.

 

[Whitetrashrocker]

. I can only outsmart myself, the customers, or the vendors.

2 out of 3 ain't bad.

 

[ezcome-ezgo]

I worked at HD for like 3 months. Worked in lumber. Shoulder has never been right since. Guy comes in one day says "what is the R-Value of house wrap?" I said, negligible but didn't use that word since I figured it was over this guys head. He keeps insisting that it must have some R-value. I said look, it doesn't say on the packaging, and it's too thin for them to bother to test it. "But it must have some value!" The guy was a loon.

 

[bob58o]

I worked at HD for like 3 months. Worked in lumber. Shoulder has never been right since. Guy comes in one day says "what is the R-Value of house wrap?" I said, negligible but didn't use that word since I figured it was over this guys head. He keeps insisting that it must have some R-value. I said look, it doesn't say on the packaging, and it's too thin for them to bother to test it. "But it must have some value!" The guy was a loon.

GAB them to death. Lol
0.001” of air trapped under the wrap.
Dry Air has R-value of 3.6 per inch.
3.6 x 0.001”
R Value of House Wrap = 0.0036 in a perfect world.

“Wrap this around your face and jump in the frozen lake. See how warm it keeps you.”

 

[bob58o]

BTW, if you want a discount on something at HD… just ask. I think anybody at a register has been given authority to mark down anything by $50 since day 1 without needing a manager approval. I think it’s $50 per day per employee. At least at my store… unless we are way behind on weekly sales goals.

If I really wanted to kiss a$$ and get Credit Card applications, I would offer customers $25 off the purchase even if denied. Automatically get a $25 coupon if approved. Sales tactic to offer it even if denied.

I hardly ever markdown items. This week, I only gave one person a markdown of 5% off a light switch. You’d be surprised how happy people get from receiving $0.75 off their $15 switch purchase.

 

[ezcome-ezgo]

I was told it was like 7% or something like that. Probably varies by store or region.

 

[bob58o]

The wording I get is mostly, “remember you’ve got $50 in your back pocket to use”

 

[ezcome-ezgo]

I always enjoyed getting the little charts on shrinkage. It is stunning how much is stolen from the store.

 

[bob58o]

I always enjoyed getting the little charts on shrinkage. It is stunning how much is stolen from the store.

One of the ASM’s says like 90% of shrink is operations, the other 10% is actual theft

 

[karl]

Im looking for a build and all I see are hot dogs, deli meat, and grease?

 

[bob58o]

Im looking for a build and all I see are hot dogs, deli meat, and grease?

Yes, that is correct. it’s turned into a KY Sausage Meat Wrestling Wagon.

 

[Denny]

One of the ASM’s says like 90% of shrink is operations, the other 10% is actual theft

I get 90% shrinkage when I take a cold shower.

 

[ezcome-ezgo]

I'll put that in the "did not need to know" bucket.